Amazing Occasions Terms & Conditions of Hire
Site Location and Facilities
- Hired equipment will be positioned and set up in one location as agreed on site at time of arrival. This will not be moved or relocated once in position.
- The location of equipment set up will need to be within 50 metres of a power supply. It is the responsibility of the customer to have this confirmed prior to arrival. Please contact us to discuss options if not possible.
- All applicable equipment must be secured to the ground at all times and must not be moved or repositioned. Safety mats will be supplied where applicable and positioned correctly. These must remain in place during the entire hire period.
- We reserve the right to refuse delivery if we deem the location site to be unsuitable, including sloped and/or uneven ground, or if the customer has not notified us of any delivery or set up obstructions, including fixed ornaments, tree stumps and garden furniture. In this situation, no refund will be given and any outstanding balance will be due for payment within 7 days.
- It is the customers responsibility to ensure that there is sufficient space for all products hired to fit in the required set up location. If on arrival, the site or venue is deemed unsuitable by our representatives, delivery and set up will be refused. No refund will be given and any outstanding balance will be due for payment by the customer within 7 days.
- For Marquee flooring, the ground will need to be clean and clear, with no animal excrement on or near the area. If being placed on grass, the grass will need to be cut short. We can refuse delivery and set up if any of these requirements are not adhered to.
- We reserve the right to refuse delivery and set up of your hired equipment if there is any type of pet/animal excrement in or near the area where equipment will be carried through and located.
- In the event our representatives feel that the customer and/or their guests are at risk of endangering safety through behaviour, or causing damage to the equipment, operation will cease immediately, and all equipment will be removed. No refund will be given and any outstanding balance will be due for payment by the customer within 7 days.
- In the event of an outdoor set up for any type of equipment hired, whether booked through our online booking system or by email or phone, the customer MUST inform Amazing Occasions prior to delivery, of what the outdoor surface type is. If on arrival, we have not been correctly informed of the surface type and it is not as expected or planned for, delivery and set up may be refused. No refund will be due to the customer and any outstanding balance will be due for payment within 7 days.
- To ensure maximum security for inflatable equipment hire on solid ground, such as tarmac, concrete and bulk surfaces, a drill & rawl bolt fixing system will be required. This is drilling through the hard surface to install temporary anchors to the surface. Drilled bolt holes will not be filled in by the company and it is the responsibility of the customer and at their expense to do so. Please note we can only drill into concrete & tarmac. We are not able to drill into porcelain tiles, block paving or decking.
- It will be assumed that any required drilling will have the full permission of the property/landowner to do so.Please see below of some pictures with the fixing & after the fixing has been taken out.

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